Friday, April 26, 2019

LETTER TO THE EDITOR UTas & Rates

 From: Ray Norman <raynorman7250@bigpond.com>
Sent: Tuesday, 23 April 2019 7:11 PM
To: EXAMINER
Cc: Contact Us
Subject: LETTER TO THE EDITOR UTas & Rates

Universities should no longer unquestionably, and automatically, exempt themselves from paying Council rates in the way other corporate citizens do.

Recently in Hobart the press has been reporting on negotiations between UTas’s Prof. Black and Lord Mayor Reynolds around the notion that UTas might “pay its way and pay rates”.

This represents something of a paradigm shift and it doesn’t go unnoticed. 

Thinking about the current debate to do with retirement villages’ rateability, there are some equity signals here too.

Universities, when convenient, invoke the understanding that they are “communities of teachers and scholars”.

When fiscal viability is under scrutiny universities are somewhat inclined to invoke their business and corporate status.

Increasingly, universities’ viability is dependent upon fee-for-service education and largely as an export service profit oriented business.

If universities are imagined as a business operation it might be to do with how we see them market and promote themselves.

Universities are service soaks. It is untenable for them to claim charity status for every last piece of real estate and sponge upon ordinary ratepayers.

Why should ratepayers give universities a free ride on every occasion?

The question hanging in the air right now is when is this issue going to be dealt with in Tasmania and by whom?

Ray Norman
Launceston

END

Ray Norman
<zingHOUSEunlimited>
The lifestyle design enterprise and research network
PH: 03-6334 2176
40 Delamere Crescent Trevallyn TAS. 7250
WEBsites:
“A body of men holding themselves accountable to nobody ought not to be trusted by anybody.” Thomas Paine

“The standard you walk past is the standard you accept” David Morrison




Tuesday, April 16, 2019

ATTENTION: Questions Timely Cityprom review proposed by Council

From: Ray Norman <raynorman7250@bigpond.com>

Date: Wednesday, 17 April 2019 at 12:36 pm
Subject: ATTENTION: Questions Timely Cityprom review proposed by Council

 Mayor and Councillors,

Given the issues canvassed in the article below, and the article in The Examiner, a number of questions arise:

  • Firstly, what legal inhibitions exist in Tasmania and spherically under the Local Govt. Act 1993 that would prevent the City of Launceston empanelling a Citizen’s Jury/Assembly to investigate/interrogate identified issues, issues identified by Council?


  • What might the elected representatives, Councillors, find objectionable and/or lacking in credibility in informing policy determinations and/or other policy decisions given the available research from the Australian organisation the newDEMOCRACY Foundation and outcomes elsewhere in Australia as well as internationally? SEE https://www.newdemocracy.com.au/governance/


I look forward with considerable interest to Council’s responses to the questions above.

Regards,

Ray Norman

Ray Norman
<zingHOUSEunlimited>
The lifestyle design enterprise and research network
Trevallyn TAS. 7250
WEBsites:

“A body of men holding themselves accountable to nobody ought not to be trusted by anybody.” Thomas Paine

“The standard you walk past is the standard you accept” David Morrison

PLEASE ACKNOWLEDGE RECEIPT OF THIS CORRESPONDENCE


TUESDAY, APRIL 16, 2019

Councillor Soward seems to have hit upon the idea that there is a chance that CITY PROM is a useless burden upon the city's retailers. Well if the retailers have been saying it for a couple of decades there just might be something in it. So, the punters are quite probably well and truely  'Browned Off'by now.

Why wait until now to do something? Why spend $20 to $25K to feel good about shutting City Prom down ?Why go hunting for reason's behind a smoke screen to find the operation to be useless in na 21st Century context?

There is quite a longish list of reasons why the Council's management might want to use a consultant here. It is the least innocuous way to signal that something is"in hand"without having to explain a lot. Also, there would be no need to do a lot. All in all, a very good bureau friendly strategy.

Consultants are very good in a bureaucratic kind of way. They'll tell you what you what you want to know just so long as you tell them what that is.

However, if Cr, Soward were to amend his motion he could be a real 'civic leader' – a hero even. If he, or any other Councillor, were to champion say 'Citizen's Juries' and if they were to do so they could broaden the brief a little. If they were to do that 'the jury'could take a look at the 'council's budget', or an aspect of it, It might not involve much more than one where you would otherwise call for 'expressions of interest' for before setting up a tender process.

However, a Citizens' Jury found itself under consideration that would be a bit of a brak through. A Citizen's jury is a simple mechanism of 'participatory community consultation' that draws on the symbolism, and some of the practices, of a 'legal trial by jury'.

Typically, there is generally three components to the 'jury process'. Firstly, the "jury" is made up of ordinary local people who are usually selected "at random" from the local population. Usually, the selection process is open to outside scrutiny.

The jurors cross examine expert "witnesses" — people they have called to provide different perspectives on the topic — and collectively produce a summary of their conclusions, typically in a short report. Like with consultants there is no obligation follow a jury's recommendation's but given it's 'collective expertise and research', typically, their advice is harder to ignore than a consultant's.

Typically, the whole process is supervised by an independent oversight or advisory panel composed of a range of people with relevant knowledge and a possible interest in the outcome. They take no direct part in facilitating the citizens' jury. Members of this group subsequently decide whether to respond to, or act on, elements of this report. Most importantly, the process is open and transparent.

The UK's Local Govt. Assn. is a advocate for citizen's juries/assemblies. They report that The strategy requires sufficient time and investment. "For example, Ontario in Canada ran an assembly involving around 40 people over a period of 3 months for $75,000 (£43,000). However they do enable citizens to be brought into the decision making process in an engaging way, which reflects the strengths, needs and aspirations of the local population."

In Australia, we have the newDEMOCRACY Foundation  [LINK2] which is first and foremost a research organisation. Its principal interest is to ensure that citizens trust government, very often local government, decision making.

Citizens’ Juries are the complete opposite to an opinion poll. Instead of a four-minute telephone call, they are a 40-hour in-person, deliberative process. As the name suggests, in essence, a Citizens’ Jury is a group of randomly selected members of a community convened to consider a given topic and provide a response or recommendation to the governing body. In Australia and around the world, these juries have increasing become recognised for their capacity to deliver outcomes that are trusted by the broader community.

Council has budgeted something like $80K per week 2019/2020 for 'Marketing and Development' plus there is $677K for accessing 'Expert Advice'. So, the Councillors have set aside the m oney, more than enough it seems, to lead the way and demonstrate a new way towards demonstrating 'accountability and transparency'.

So, let's not be having any that 'we lack the resources' bovine waste. Cr. Soward, and a seconder, could be taking the city towards a new horizon instead repeating bureaucratic processes, that have on the record in the city, just failed to deliver. The mechanism and opportunity is right here in Australia, and ready to be engaged with, so what might be holding us back?
........................................................
Cityprom review proposed by Councillor Rob Soward .... Tarlia Jordan  THE EXAMINER ... CLICK HERE TO GO TO SOURCE
A review of Cityprom could happen in the next six months, after a notice of motion was put forward to the City of Launceston council. ...................... Councillor Rob Soward has put the motion forward asking the general manager to engage with stakeholders, including Cityprom, to review the body and assess whether the needs of the Central Business District are being effectively addressed. ...................... The motion also asks the council to engage with a suitably qualified independent consultant to complete the review, and that it happens within the next six months. ...................... Cr Soward said he believes that it is the council's responsibility to ensure Cityprom is meeting the needs of the CBD. ...................... "According to Cityprom, its purpose is to ensure central Launceston is a vibrant hub for people to live, work, learn, invest, engage, enjoy and experience, through developing and implementing strategies that encourage creativity, entrepreneurship, innovation and sustainable economic growth, establishing Launceston as a great regional city," Cr Soward said. ...................... "Given the dramatic changes, which we have, and continue to experience throughout the Launceston CBD, it is difficult for any such organisations to stay contemporary and relevant." ...................... Cr Soward said it was vital that such organisations engage in periodic review to ensure the best interest for the CBD were being addressed, and said an independent review is what is needed. He said it is not best practise for any organisation to review themselves. ...................... Businesses in the CBD pay a levee, which is collected by the council, to be part of Cityprom. The levee is worth more than half a million dollars. ...................... General manager Michael Stretton said Cr Soward's motion is clear and the justifications all make sense. The proposed review would cost between $20,000 to $25,000 and budget amendments would have to be made if the council vote to approve the motion. The meeting will be held on Thursday at 1pm at the Town Hall.

Sunday, April 14, 2019

QUESTIONS ARISING Shopping in the City survey to cost ratepayers $16,650

From: Ray Norman <raynorman7250@bigpond.com>
Date: Saturday, 13 April 2019 at 8:15 pm
To: LCC Contact Us <contactus@launceston.tas.gov.au>, Mayor <mayor@launceston.tas.gov.au>
Cc: Michael Stretton <Michael.Stretton@launceston.tas.gov.au>, Anthea Rooney <Anthea.Rooney@launceston.tas.gov.au>
Subject:  : QUESTIONS ARISING Shopping in the City survey to cost ratepayers $16,650


QUESTIONS ARISING
  • Why wasn’t this Council decision not made and endorsed after discussion in open Council?
  • Why was this research opportunity not put out to ‘expressions of interest’ and/or tender?
  • Under SECTION 65 upon what expert advice was this decision taken?
  • Given the silence thus far, how is the research outcome to be reported and to whom?
  • Within what timeframe is this project to be carried out?

Ray Norman



This is an interesting news item and there are many ways to look at it. Dr Grimmer, a UTas Lecturer, apparently has been enlisted to undertake the task and she seems well equipped to deliver the expected outcome. 

Just take a look at her qualifications and research record and you can see her capabilities right there for all to see –open and transparent. Presumably this is why the Mayor and Council are comfortable with a decision going public as a 'decision' after a closed 'workshop session' – presumably last Thursday's.

In the light of Council's 2019/2020 Budget currently under consideration and out in the community seeking 'feedback' that will no doubt get serious consideration at some future closed session workshop. As for the money for this particular expenditure, it is now revealed in the budget where this will come from if you spend any time looking and turning over the 'fiscal rocks'.

The $16K, almost $17K here, will no doubt come from the "Development & Marketing Budget" and/or the "Expert Advice Budget". These budgets together, given their size and where they sit in the budget, would seem to be be better described as 'The Slush Fund' – projected to be almost $5Million 2019/2020.

However, drawing upon it in this way is pretty innocuous. Indeed, it might well be regarded as 'bloody good camouflage' given that it can be held up as credible expenditure. Its, only downside being, that whatever brief 'the researchers' are to be handed has been haggled out behind closed doors in a 'workshop in camera'.

Then comes just a little questioning to do with 'independence' and consequently just why the opportunity to undertake this research was not put out to 'expressions of interest and/or tender'. Such a process would provide a modicum of accountability and transparency. 

Once this was provided via the cut an thrust of an open discourse 'around the table'. That is now just a faded memory for 'older constituents' apparently deemed by some Councillors, and management too apparently, somewhat surprisingly, as being past their use-by-date – or as having too much time on their hands.

There was a time when this 'backroom decision making', even the 'cutting and drying'of decisions, was illegal but it seems that these days the Minister is prepared to look away. If these meetings were minuted they would be much less concerning. However, so long as ratepayers are accepting the lack of transparency, this class of decision making, well, it'll just keep on going on. That is, despite elected representatives standing for election on a platform of accountability, no backroom deals, etc. etc.

Dr Grimmer, is without doubt a credible person and qualified researcher. On the evidence she has what it takes to be undertaking this research, but what it, the research, actually involves poses questions.

Dr Grimmer said that the project - Shopping in the City - aims to examine the reasons why people choose to shop in the city centre of Launceston, as well as some of the factors that might prevent people from doing so.

Along with these concerns there are others to do with the potential for meaningful 'community engagement'. The latter typically ensures that accountability and transparency is delivered upon within the bounds of a 'social licence'. In the end, that lends confidence, acceptance and trust to research outcomes.

........................


Shopping in the City survey to cost ratepayers $16,650
Tarlia Jordan
The study will be completed by retail expert and University of Tasmania marketing lecturer Dr Louise Grimmer. ............... A "substantial undertaking" by Dr Grimmer accounts for most of the $16,650 cost, City of Launceston mayor Albert van Zetten said. ............... A review of current literature, existing secondary data, a review of the retail mix in Launceston and a profile of the central business district, Mowbray, Newstead, and Kings Meadows precincts will be examined. ............... A survey of all CBD traders by letter drop, including physical delivery and pick-up from retailers, as well as access through an online portal, and interviews with stakeholders will be carried out. ............... Cr Albert van Zetten said a study like this had not been done by the council before. ............... "It is of the utmost importance that we have a sound and independent evidence base to inform decision making," he said. ............... "This study will provide that evidence base as well as understanding of the current status of retailing in Launceston's CBD." ............... Cr van Zetten said Dr Grimmer is a nationally recognised expert in retailing, and her understanding of factors than encourage and hinder retail in a city, such as Launceston, will be critically important going forward. ............... A public shopper survey is available on the council's Your Voice Your Launceston website........ https://www.examiner.com.au/story/6042450/shopping-study-to-cost-launceston-ratepayers-16k/?cs=12 ...



Thursday, April 11, 2019

Re: URGENT QUESTIONS #2

 Good afternoon Anthea,

Following discussions within the network it has been agreed that these questions submitted earlier by Treva Alen should be sent to you requesting that they be submitted to Council for formal inclusion on the NEXT AGENDA as QUESTIONS ON NOTICE. We ask this given that it is now apparent that it is not enough to submit questions to the Mayor and/or GM to ensure that outcome.

Please acknowledge receipt of this email and notify us that the questions have been placed on the agenda as requested.

In future we will address all question we wish to be included in the COUNCIL AGENDA to: 
  • Yourself
  • Contact Us and
  • Also lodge them on COL63233000.BLOGSPOT.COM

Regards,

Ray Norman


#2  Mayor van Zette tells us that "[he] encourages all ratepayers to read over the budget proposal and make a submission to our engagement process. It's important that, as a Council, we understand what matters to the community," We are doing so and posting questions as people in the network raise an issue.
CLICK ON THE IMAGE TO ENLARGE

To support a citizens review process the following questions arise relative "Development & Marketing" along with " Public Order & Safety"

QUESTIONS  M&D – Given the budget allocation of $4.1Million or approx $80K per week:
  1. How many staff are employed full-time and part-time in this operational area?
  2. What range of services does the staff in this division/area deliver?
  3. To whom do employees deliver their services to, when and how?
  4. To whom do employees in this area report, when and how?
  5. What qualifications and/or specialist skills do these 'staffers' hold?
  6. What is the salary/wage range for council employees in this area of the operation?
  7. What skills and/or experience do employees in this area need to have that cannot be provided in a timely way via an outside provider?
  8. How widely throughout the 'Council operation' are the services of this unit/team/division employed?
  9. Given that the metrics suggest that every rateable property contributes, via means of a hidden and conscripted levy, something in the order of $130-PLUS towards funding this component of the city's recurrent budget, what benefits and/or dividends does the unit/team/division deliver as an outcome?
QUESTIONS  PO&S – Given the budget allocation of $828K or approx $80K per week:
  1. Who leads the team/unit/division that provides the services implied in this allocation?
  2. Who does she/he report to and in what context?
  3. How many staff are employed full-time and part-time in this operational area?
  4. What range of services does the staff in this division/area deliver?
  5. To whom do employees deliver their services to, when and how?
  6. What special skills and qualifications are employees in this 'area' required to have?
  7. How many volunteers are there who are in this area and what training are required to undertake?
  8. Quite apart from rates, what sources of funding and in-kind support is available to this area of the councils's recurrent budget?
Please Respond to  :Treva Alen <treva.alen@bigpond.com>